Budget Billing
Want to level out the highs and lows of seasonal bills and make your natural gas bill more predictable? Try Budget Billing.
How it Works
The Budget Billing program runs from August through June. Enrollment is online and available from May 1st to July 31st each year.
To establish your Budget Billing amount, ENSTAR estimates your gas charges based on the last three calendar years of consumption and divides this amount into 11 equal bills.
Each month from August through June, your ENSTAR bill will be the Budget Billing amount. In addition, you will also be able to see the difference between your actual charges and what you have paid to date.
July is the “settle up” month for Budget Billing. On the July bill, ENSTAR takes the actual charges for the plan year and subtracts your total payments. If you used less gas than estimated, a credit will be applied to your July bill. If you used more gas, you will be charged the difference.
Terms and Conditions
Adjustments during the year: Actual consumption and pricing will be compared periodically to projected consumption during the Budget Billing Plan year. A Budget Bill amount may be adjusted to minimize the chance of a large difference at the end of the Budget Billing Plan year.
Budget Bill Amount for Successive Budget Billing Plan Years: A Customer’s Budget Bill amount will be recalculated for each succeeding year that the Customer remains on the Budget Billing Plan.
Discontinuance of budget billing: The customer may discontinue Budget Billing at any time by submitting a written notice. Any existing credit balance will be refunded to the customer's account. Any existing unpaid balance will be charged to the Customer immediately and due in full with the next bill. ENSTAR may terminate the Budget Billing Program should the account become past due. The Customer may not be allowed to re-enroll in the Budget Billing Program until the next open enrollment period.
Final billing: When service is terminated, the entire outstanding amount for actual usage is due and payable on the final bill. Any credit balance owed the Customer shall be first credited against the final bill and any remainder will be refunded to the customer within twenty-five (25) days.
Consumption information: Each billing will indicate the current consumption at the current effective rates, in addition to the Budget Bill amount and the accumulated variation in the actual charges for consumption versus the Budget Bill amount (Deferred Balance).
Enrollment Options
Budget Billing open enrollment is closed for the year. It will reopen on May 1st.
To inquire about “Off Season” enrollment, please contact ENSTAR Customer Service.
